Privacy Policy

Engage Academy values your privacy. This Privacy Policy explains how we collect, use, protect, and disclose personal information through our website https://engageacademy.net and our online educational services.

1. Information We Collect
   We may collect the following personal information:
   
   • Student Information: Name, age, language level, and lesson progress
   • Parent/Guardian Information: Name, contact details, payment information
   • Session Data: Lesson recordings, tutor feedback, homework files
   • Technical Data: Device type, browser type, IP address, and cookies
2. Children’s Privacy
   Engage Academy provides services to minors (children under 18) under the strict supervision of parents or legal guardians.
   
   • We do not directly collect data from children without consent.
   • Parent or guardian registration and consent is required for all students.
   • All student data, recordings, and lesson materials are treated with strict confidentiality.
3. Use of Information
   We use the information collected to:
   
   • Deliver and improve our tutorial services
   • Communicate with parents about student progress
   • Provide lesson reminders and class updates
   • Monitor and improve teaching quality through class recordings
   • Comply with internal QA, security, and legal requirements
4. Class Recordings and Lesson Plans
   
   • All classes are recorded for internal Quality Assurance (QA) only
   • Recordings are not shared, published, or used for marketing
   • Student-submitted lesson plans or materials are private and not disclosed to third parties
5. Confidentiality & Data Security
   We take strong steps to protect your information:
   
   • All staff and tutors are trained in confidentiality protocols
   • Access to student data is limited to authorized personnel only
   • Data is stored securely and encrypted where appropriate
6. Use of Cookies
   We use cookies to:
   
   • Analyze how users navigate our website
   • Improve site performance and user experience
   You can disable cookies via your browser settings, but it may affect website functionality.
7. Payment Information
   Payments are processed via secure third-party platforms (e.g., bank transfer or online payment portal). We do not store credit card information directly.
8. Data Retention
   
   • We retain student data and recordings only as long as necessary for quality, legal, and service continuity purposes.
   • Parents may request data deletion after account closure, except where retention is legally required.
9. Your Rights
   As a parent or guardian, you have the right to:
   
   • Access or update your and your child’s information
   • Request deletion of data
   • Withdraw consent at any time (with service implications)
10. Changes to This Policy
    We may revise this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the new policy.
11. Contact Us
    If you have any questions about our privacy practices, contact us at:
    Email: [email protected]
    Phone: +63 960-420-2759 (WhatsApp/Telegram/WeChat)
    Website: https://engageacademy.net